FAQ

GET ANSWERS TO SOME COMMON QUESTIONS


Order Information

When your order has been completed, you will receive an e-mail which will include a UPS tracking number for confirmation and tracking purposes.

All sales are final after artwork approval.


How do I contact customer support?

Just call us at 805-658-2139 or fill out the contact form to get a quick response to all your questions.


Can I upload a file?

Sure! You can either email us or fill out the request a quote form with the option to upload a file.


Do you engrave on special items?

Yes, we can engrave on many items and products you don't see on our website. Please send us a photo of the item you want to engrave and we'll let you know if we can engrave on it for you.


Can you design a custom logo or graphic for me?

Yes, we have an in-house graphic designer with 20 years of experience that can help you with all your graphic design needs. If you need a logo, complete website or custom graphics, we've got you covered!


 

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